Billing Errors

The dentist always has full responsibility for ensuring that dental claims have been completed accurately, correctly and at the time the patient received treatment.

• Bill only for the treatment provided
• Use current CDT codes
• Cite the updated quadrant location (if applicable) and the correct date of service, without exception
• Have the dentist review and sign off on all entries regarding services provided.
• Verify coverage with third party payers
• Collect all co-payments

While following these steps may seem both very basic and very obvious, they can go a long way towards reducing the risks associated with patient billing and collection procedures, as well as with the communications that take place to support those activities.