Communication Is Key As You Welcome Back And Retain Patients
Links2Success welcomes Robin Morrison, President of RLM Healthcare Marketing & Consulting, Inc. & Dental Consultant Connection as she discusses how “Communication Is Key As You Welcome Back and Retain Patients”
Learning Objectives:
Consistent Messaging
Being prepared as a team to address questions and concerns patients have
Communicating on the phone
Creating confidence for team members to address patients concerns and help them feel safe returning to your practice
In-office Communication
- Demonstrating safety
- Proposing Treatment
- Benefits of an In-House Membership Plan
- Financial options for treatment
Marketing
Messaging in your marketing
ABOUT OUR SPEAKER
Robin Morrison is a member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a lifetime member of the American Association of Dental Office Managers (AADOM).
RLM Healthcare Marketing and Consulting, Inc. is a full-service dental and medical practice management company offering customized consulting and marketing for existing and start-up practices. With over 40 years in the dental and medical profession and consulting hundreds of practices, Robin Morrison, RLM’s founder, understands the importance of applying a hands-on approach with each and every practice we work with, and that is exactly what we do.
RLM is dedicated to taking practices further faster. With the right tools, leadership, team members and systems, start-up practices and existing practices can realize goals sooner than they imagine. Wasted time is lost revenue. When a practice gets started on the right foot with solid systems, a great team and empowering leadership, they are set up for success from the very beginning. Our ultimate goal is to ensure every practice we serve achieves their goals.
CONTACT ROBIN:
Robin Morrison
President
RLM Healthcare Marketing & Consulting, Inc. | Dental Consultant Connection
P: 727-447-4756 | C: 727-251-6527
230 Overbrook Dr, E., Largo, FL 33770
Proud Member of:
Speaking Consulting Network
Academy of Dental Management Consultants
American Association of Dental Office Management